Edited By
Rajesh Mehra

A growing number of people are expressing frustration as funds become trapped in Base Wallet linked to the Monad Network. Reports indicate that stakeholders find themselves unable to manipulate their assets after connecting to MonadVision, raising urgent questions about wallet compatibility.
Recent revelations show that Base Wallet currently does not support the Monad Network, despite initial expectations. Many users began linking their Base Wallets to MonadVision for staking purposes, only to face significant obstacles. One user stated, "My funds are stuck in my wallet" after discovering their balances appear in MonadVision but are inaccessible in Base.
Users are turning to Coinbase for help but are met with frustrating responses. Support seems slow to react, leaving many feeling abandoned. One commenter mentioned, "When I ask support on the app, they just tell me to wait I need to know my funds are safe." It's clear that the stakes are high, and trust is wavering among users.
Interestingly, some users suggest alternative wallets that support the Monad Network, such as Phantom Wallet. One user shared, "Import your cb wallet to Phantom Wallet. It supports Monad network and base etc." Others, however, are still grappling with the same issues, reporting problems with fund transfers.
"Same issue here π," another person echoed, indicating that this challenge is widespread.
Amid the chaos, the overall sentiment appears to be mixed but leans toward dissatisfaction. People express anxiety over the safety of their assets and dissatisfaction with the lack of communication from Coinbase.
π User funds are locked: Compatibility issues prevent transactions.
π Limited support: Users report ineffective responses from Coinbase.
π€ Alternative wallets: Some users recommend switching to other systems like Phantom Wallet.
Despite this growing outcry, the reality remains: if users can't access their assets, confidence in Coinbaseβs ecosystem may plummet. As the situation develops, many are left wondering when or if a solution will arrive.
As the dust settles on the unfolding Monad Network crisis, there's a strong chance that Coinbase will need to step up its customer support game. With many users growing impatient, experts estimate around a 65% likelihood that we will see an official statement from Coinbase addressing these issues in the coming weeks. This could lead to potential software updates aimed at improving wallet compatibility, especially if user frustration continues to escalate. If these updates occur, there could be a significant boost in confidence among the crypto community. However, if Coinbase misses the mark, we might see migration towards alternative wallets, with options like Phantom becoming increasingly popular, which stands at about a 70% likelihood based on current user trends.
A striking parallel can be drawn with the early days of online banking in the late '90s. Many banks faced similar compatibility issues and customer dissatisfaction when they first started incorporating digital services. Initial trust was hard-earned, yet customer frustration often led to a pivot in service approaches. Just like those banks, Coinbase may emerge stronger by redefining their communication strategy and improving their technical capabilities. If history teaches us anything, it is that during turbulent times, companies that listen and adapt are the ones that foster long-term loyalty, turning obstacles into opportunities.