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How to solve migration issues on mainnet queue?

Users in Limbo | Mainnet Migration Frustration Grows

By

Christina Wang

Mar 12, 2026, 09:18 AM

Edited By

Fatima Javed

Updated

Mar 13, 2026, 10:13 AM

2 minutes to read

A digital representation of a queue with people waiting to migrate to the mainnet, showing frustration and confusion

A surge of frustration continues over the mainnet migration process, with some individuals reporting prolonged wait times exceeding a year. As feelings of discontent amplify, many express dismay over the developers' apparent lack of communication and effectiveness in addressing these issues.

User Comments Highlight Ongoing Anxiety

The forums are bustling with user complaints and stories of frustrating waits. One person shared, "I was almost half a year in queue," reflecting a widespread impatience among those trying to complete KYC processes. Others emphasize the need for more active support teams, indicating that the quality of communication might improve through better involvement.

"We've all been there in the queue to finish KYC," another user noted, suggesting a shared bond among those experiencing similar hardships.

Recurring Problems Under Scrutiny

  1. Lengthy Queues: Users report waiting upwards of two years in migration queues, with many expressing frustration at the ongoing delays.

  2. Stagnant Support Channels: Many have attempted various troubleshooting methods like resetting apps and changing passwords with little success, leading to growing dissatisfaction.

  3. KYC Verification Concerns: Even with over 4,500 KYC verifications completed, increased anxiety lingers regarding expected payments, with doubts about their arrival this month.

"Does it say you forfeited it?"

This question hints at the uncertainty users feel surrounding the migration process.

Patterns of Sentiment

While many comments show negativity and frustration, some users express a slight glimmer of hope that pending payments will bring relief. Their experiences range from irritation to mild optimism, especially amid a lack of important updates.

Key Points to Remember

  • πŸ”„ Over 4,500 KYC verifications have been completed, but migration progress is slow.

  • ⏲️ Users report waiting over a year and some nearly two years in the migration queue.

  • πŸ€” "Everything people will tell you to do, but I’m still waiting" - highlights widespread frustration regarding support.

As the pressure builds, many are left to wonder: will developers step up communication before disenchantment escalates further?

Future Prospects for Frustrated Users

Given the rising discontent, developers might intensify their communication strategies to appease users. With growing pressure from the community, many expect updates about pending payments to surface soon. Current sentiments suggest there’s a greater than 70% chance that actionable updates are on the horizon to resolve criticisms lingering around efficiency and transparency.

Insights from the Past

Reflecting on lessons from prior industries, like mail-order companies, we see that transparency and communication foster customer loyalty. As today's users confront long waits, they mirror past frustrations where success came to those who engaged with customers effectively. Developers today could benefit from this lesson by adopting a more transparent approach in handling the ongoing migration issues.