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Is the ledger nano 5 worth reordering after defects?

Ledger Nano 5 Generation | Cosmetic Flaws Spark User Concerns

By

Fatima Al-Mansoori

Jan 24, 2026, 10:04 AM

Edited By

Carlos Silva

2 minutes to read

Ledger Nano 5 with visible cosmetic defects next to Nano S Plus and Nano X models

A recent wave of discontent among users has emerged over the apparent cosmetic defects found in the newly released Ledger Nano 5. Reports indicate that some buyers are encountering issues right out of the box, leading to discussions on whether to return the device or consider alternatives, such as the Nano S Plus or X.

User Outcry

Users have expressed concerns, particularly about the cosmetic imperfections on the Nano 5, with one user stating:

"Could return the Nano 5, it had some cosmetic defect out of the box it’s a nice device, but kind of wary to get another lemon."

The sentiment is mixed, with some recommending the Nano S Plus for its reliability. As one commenter noted, "Nano S Plus has no battery and a great signer,” which indicates a preference for simplicity over potential hardware issues.

Battery and Compatibility Issues

Many users are sharing their experiences with battery life and device compatibility. The Nano S Plus is reported to work with Android phones, making it a viable option for those concerned about the newer models’ performance. Furthermore, a user shared:

"Got a Nano X and using it without any problems…."

However, the battery issues reported with the Nano X continue to raise eyebrows, fueling further debate. One user remarked about the challenge of managing screen performance, stating:

"Compared to a screen too difficult to manage?"

Market Impact and Decision Points

The ongoing feedback highlights a trend where users are reconsidering their purchases due to quality concerns. The contrast between the devices poses a critical question:

Many users seem hesitant, preferring tried-and-true options over potential "lemons."

Key Insights

  • 🍏 Users report cosmetic defects on the new Nano 5

  • πŸ”‹ Mixed reviews on battery reliability for Nano X

  • πŸ“± Nano S Plus favored for its simplicity and compatibility

In light of these developments, the future of Ledger’s product offerings could hinge on how effectively they address these issues with transparency and responsiveness in upcoming releases.

What Lies Ahead for Ledger

As Ledger navigates through this wave of user dissatisfaction, there's a strong chance that they will ramp up quality control measures for upcoming releases. With experts estimating around a 70% likelihood of increased scrutiny on their manufacturing processes, Ledger may prioritize cosmetic and functional quality over rapid product launches. Many users are now leaning toward established models like the Nano S Plus, which could prompt Ledger to focus more on refining these older devices. Additionally, a potential software update could aim to improve battery and performance for existing models, inviting a fresh wave of interest among consumers hesitant about the newer Nano 5.

Unlikely Historical Parallel

One could draw an unexpected comparison to the early days of smartphone evolution, specifically the launch of the first iPhone. Just as users grappled with device inconsistencies and functionality issues, many were hesitant to embrace newer models. However, Apple responded by retaining loyal customers through software upgrades and solid service, gradually enhancing user experience. This historical instance mirrors the current climate for Ledger, highlighting that proactive support and engagement might be the key to rebuilding trust and stability in their product lineup.