Edited By
David O'Reilly

As the landscape shifts, brands are reconsidering their investment in "Key Opinion Leaders" (KOLs). Many founders continue to funnel significant budgets into influencer marketing, but recent discussions suggest that the return on investment has dwindled. The call for a change comes from various voices in the community.
Recent conversations highlight a trend away from KOLs. Influencer endorsements seem to be losing efficacy as people can smell sponsored content from a mile away. A shift to community-centric strategies, like bi-weekly AMAs, has brought promising results for some brands.
"Real growth is in the meta-layers of your own community," a marketing expert emphasizes, pointing out that fostering community can lead to increased customer retention.
Flowing from these observations, brands adopting this new approach reported:
40% increase in lifetime value (LTV)
Lower churn rates from consumers feeling part of a community instead of just customers.
Instead of traditional advertisements, brands are engaging directly on platforms like Discord and other forums. This has proven to foster deeper connections with audiences.
However, not all engagement with community-centric marketing is seen as positive. One comment in response to this shift noted, "Alex Machinsky used the AMA and 'community' thing to run his con." This skepticism raises questions about the true potential of community-focused growth and whether some brands might exploit this model.
Meanwhile, another user remarked that influencer reliance often serves as a scapegoat in financial decisions, questioning the accountability that comes with blind faith in KOL endorsements.
๐ Brands are shifting from influencers to thriving communities.
๐ Early adopters report increasing LTV and reducing churn rates.
๐ค Some still question the validity of community-driven models.
With the continual evolution of marketing strategies, businesses must consider the potential long-term benefits of investing in community over influencers. Encouraging genuine dialogue may redefine brand loyalty and reduce dependency on paid endorsements.
Could community management be the future of effective brand engagement? The answer may lie in how well brands adapt to these changing dynamics.
There's a strong chance that as brands invest more in community engagement, we'll see an overall increase in customer loyalty and long-term profitability. Experts estimate around a 50% surge in brands embracing community-focused strategies within the next two years. This shift could lead companies to prioritize genuine connections over flashy campaigns, reflecting a growing need for authenticity in marketing. Brands that actively listen to community feedback and foster dialogue are likely to retain customers more effectively, moving away from transactional relationships to more meaningful ones in the long run.
Consider the Gold Rush of the mid-1800s. Many flocked to California chasing quick fortunes, but those who succeeded built lasting relationships with local miners and communities. In doing so, they fostered trust and created lasting enterprisesโnot just fleeting profits. Just as those early entrepreneurs discovered, todayโs brands must recognize that cultivating a community can yield deeper, more sustainable success than chasing the latest trend. The real gold may very well lie in authentic engagement, not just in the bright allure of influencer endorsements.