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Frustration grows: can't access new games?

Users Question Access Issues | Games Viewing Blocked

By

Zara Al-Mansoori

Jan 24, 2026, 01:01 PM

2 minutes to read

A gamer looks frustrated while trying to access new games on a computer, showing a loading screen with game icons.

In a troubling trend, people are reporting issues accessing new games. For several weeks, some have faced unexplained message barriers. This growing frustration raises questions about an underlying service problem.

User Experiences and Reactions

Multiple individuals on forums shared their frustration:

  • "I have the same problem. Itโ€™s happened before, and I sent a support ticket to AE. It was fixed after a few days but cropped up again."

  • Another individual mentioned, "Itโ€™s so strange; mine appeared normal for a day, then reverted back to the message again."

Common Themes from Reports

  1. Support Response: Many users feel the need to reach out to support for resolution, but the replies remain slow.

  2. Intermittent Fixes: Some saw temporary relief, only to have the issue resurface shortly after.

  3. Growing Frustration: Thereโ€™s a clear sentiment of irritation as delays linger with no official word on the status.

"This situation leaves us stuck, and we want answers!" - A frustrated comment from the boards.

Key Insights

  • โ–ณ Users report intermittent access to game views for weeks.

  • โ–ฝ Many turn to support channels but experience delays.

  • โœ‰๏ธ โ€œIt seems EA needs to address this ongoing issue,โ€ says a user summing up the distress.

As this situation develops, people remain eager for clarity on whether a permanent fix is in sight. The lack of timely information from AE may continue to fuel user dissatisfaction.

What Lies Ahead for Gamers

As this situation unfolds, thereโ€™s a strong possibility that a larger overhaul of the support and access systems is on the horizon. Peopleโ€™s ongoing frustrations could lead AE to prioritize this issue. Experts estimate around a 70% chance that improvements will roll out within the next month, especially if community pressure continues. If the company acts decisively, it may restore user trust, but any delays beyond this timeframe will likely escalate dissatisfaction further and could spark discussions on alternative platforms.

A Lesson from the Music Industry

Comparatively, this scenario mirrors the early days of music streaming when listeners faced access problems. People would often get locked out or endure buffering, leading to complaints. Just as artists adapted their strategies to accommodate the demand for reliable access, gaming companies too may be compelled to rethink their support strategies. The way the music industry overcame its hurdles by focusing on user engagement and service improvement could serve as a guiding light for gaming platforms navigating their current challenges.