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Coinbase loan issues: customer claims scam or error?

Users Alleging Scam After Coinbase Loan Offer | Frozen Portfolios Raise Red Flags

By

Julia Meier

Nov 23, 2025, 08:26 AM

Edited By

Sophia Kim

3 minutes to read

A worried couple looks at their computer screen showing Coinbase's loan page, concerned about blocked funds.
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A troubling situation has emerged involving a significant cryptocurrency deposit and alleged loan interactions through Coinbase. Users are expressing fears of a scam after one person reported their $100,000 investment has turned into a financial quagmire, leaving them unable to access their funds.

The Tale of Frozen Funds

In July, a woman detailed how her husband deposited $100K into their Coinbase account, only to be offered a $300K loan shortly after. However, attempts to withdraw any funds have faced major roadblocks. β€œThey won’t let us extract the money until we pay an additional $200K,” she wrote, indicating weeks of frustrating back-and-forth communication with representatives on Telegram.

According to her account, they were told that interest payments needed to be addressed before they could access their growing wallet balance, described as tripled in value. The couple's disputes with Coinbase have intensified as each request for transfer has been met with demands for off-platform payments rather than deductions from their current account.

Red Flags and Warnings from the Community

Comments from various forums reveal a concerning trend regarding the circumstances. Many believe the original poster has fallen victim to a scam, not through Coinbase, but instead from a fraudulent entity masquerading as the well-known exchange. Statements included:

"You are most likely a victim of some scammer pretending to be Coinbase. Your money is already gone."

Users pointed out multiple red flags, including the communication being restricted solely to Telegram, a platform often associated with scams in the crypto world. One comment noted, "Telegram should be a red flag that this is a scam; a public company like Coinbase will have official support channels."

Despite these warnings, the original poster remains hopeful, stating, "Can someone help please?" This sentiment speaks volumes about the distress faced by many who engage in the volatile crypto market with the dream of wealth, only to encounter manipulative practices.

Key Observations

  • Fake Sites: Users warn others that hybrids of official websites are often designed to exploit unsuspecting customers.

  • Communications: Reliance on non-official channels like Telegram raises alarms about legitimacy.

  • Risk of Further Loss: Many commenters stress that any additional payments could lead to a total loss, urging caution.

Key Takeaways

  • 🚩 Fraud Alerts: Users highlight signs of fraud within this interaction, emphasizing caution.

  • ⚠️ Telegram Use: Heavy criticism of using Telegram as a support platform raises concerns.

  • πŸ’” Community Backbone: Commenters provide insights and empathy toward the poster’s situation.

In today’s crypto climate, while there are real opportunities for profit, scams such as these continue to loom large. As users navigate their financial futures, vigilance is more important now than ever.

Anticipating the Next Steps

There’s a strong chance that Coinbase will need to publicly address the rising concerns over these reports of fraud and miscommunication. With customer trust on the line, the company may enhance its security measures and tighten user verification protocols. Analysts suggest that if the current user complaints escalate, involving regulators could be on the horizon, which could lead to increased scrutiny of cryptocurrency lending practices. The likelihood of a crackdown on fraudulent operations, particularly those leveraging social media like Telegram, might increase, as authorities aim to protect consumers in the crypto space.

Echoes from the Past

Consider the situation of stock market scams in the late 1920s, where investors became embroiled in schemes under the allure of quick profits. The era is marked by people eagerly placing their hopes in unreliable investments, often manipulated by those posing as legitimate brokers. Just like the current scenario with Coinbase, it served as a harsh lesson on the importance of verifying the credibility of investment channels. The fallout from these fraudulent practices reshaped regulations and spurred a push for reform, ultimately changing how people approached investments in the long run.